# Disputes

Disputes (also known as chargebacks) occur when a cardholder wants to query or challenge a transaction on their card statement. The Disputes API allows you to keep track of and manage disputes.


## List disputes

 - [GET /disputes](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputeslist.md): Used to fetch a paginated list of disputes

## Retrieve a dispute

 - [GET /disputes/{disputeId}](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputegetbyid.md): This is used to fetch a dispute by its unique Id

## Accept a dispute

 - [POST /disputes/{disputeId}/accept](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputeacceptbyid.md): Accepts a specific dispute by Id. Typically you should use this if the dispute is in fact legitimate and you are accepting the financial impact. Note that this operation cannot be done.

## Add evidence to a dispute

 - [PATCH /disputes/{disputeId}/evidence](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputeaddevidencebyid.md): Adds or updates the evidence currently attached to the dispute. Note that for file evidence, you must first upload the file via our files API. Once you have attached all relevant evidence, call the /challenge endpoint to submit the evidence for review. Note: the Dispute must be in status Open for this operation.

## Remove evidence from a dispute

 - [DELETE /disputes/{disputeId}/evidence](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputeremoveevidencebyid.md): Removes evidence currently attached to a dispute. Note: the Dispute must be in status Open for this operation.

## Challenge a dispute

 - [POST /disputes/{disputeId}/challenge](https://developer.ryftpay.com/documentation/api/reference/openapi/disputes/disputechallengebyid.md): Challenges a specific dispute. You should call this endpoint once you have attached all the relevant evidence. Note that you can no longer submit further evidence once challenged, so make sure you have gathered as much as possible to ensure a better chance of winning the dispute.