# Dispute

## Overview

The **Dispute** page enables users to visualise status and details of disputes related to their payments. It provides a comprehensive overview of all disputes, allowing users to track their status and manage them effectively.

## Dispute List

Disputes are presented in a table format, displaying key information such as:

- **Status**: The current state of the dispute.
- **Amount**: The monetary value involved in the dispute.
- **Card Scheme**: The card network associated with the disputed payment (e.g., Visa, MasterCard).
- **Category**: The type of dispute (e.g., Fraudulent, Product Not Received).
- **Respond By**: The deadline by which the user must respond to the dispute.
- **When**: The date and time when the dispute was created.


Users can click on any dispute to view more detailed information and take necessary actions.

### Dispute Statuses

Disputes can have various statuses, each indicating their current state:

- **Open**: The dispute is currently active and requires attention.
- **Won**: The dispute has been resolved in the user's favour.
- **Lost**: The dispute has been resolved against the user.
- **Expired**: The dispute has expired and can no longer be acted upon.
- **Challenged**: The dispute has been challenged by the user.
- **Cancelled**: The dispute has been cancelled by the user or the payment processor.
- **Accepted**: The dispute has been accepted by the user, indicating that they acknowledge the dispute and may take further action.


## Filter Disputes

The left-hand side of the page features a **Filter By** section, allowing users to filter disputes by their status or by selecting a specific Payment Session related to the transaction or a specific Dispute ID. Alternatively Disputes can be filtered by start and end date.

A *Clear* button resets all filters.

## Further Reading

For more information on handling disputes, please refer to our [Dispute Management](/documentation/get_started/manage_payments/disputes) page